Along with a small Wholesale Teez Tabor Jersey , unruly crowd of customers, I was waiting around a department store's checkout area that looked as if it had been impacted by a neutron bomb.
As you may know, a neutron bomb leaves buildings and furnishings intact, eliminating only humans.
We were alone. We couldn't see a clerk or an employee of any kind, for miles.
Suddenly, the phone at the counter started ringing, adding to the mystery and to our agitation.
I decided to answer it.
(I'm a customer Wholesale Graham Glasgow Jersey , right? I'm not supposed to do these things, am I? I'm supposed to be civil, polite, while employees can rudely waste my time, making me wait without end, is that it?)
Boldly, I reached for the phone and said in the flattest, most bored employee voice I could summon, ?Automotive.?
(This is a classy store, not Sears! It never had an Automotive Department. I must be a madman, right?)
?Who's this?? a voice asks.
?Who's THIS?? I reply, beefing up the testosterone Wholesale Kenny Golladay Jersey , sounding as if I've just been dragged away from changing a tire.
?What have I reached, what department?? the agitated inquirer continues.
?The Automotive Department!? and with that, I hung up.
Within 60 seconds, no fewer than five clerks appeared out of nowhere, turning their heads this way and that, trying to identify the culprit who had the audacity to pirate the phone.
Of course, by that time Wholesale Jarrad Davis Jersey , I had re-taken my place in the line, which in a heartbeat, started to move at a record pace.
Nobody gave me away. They were too busy smiling, enjoying the surge of customer service, and planning how they would spend the remainder of their day, now that they had one.
Seriously, there comes a time in every customer's life when he has to shame people into giving him the service he needs.
I hope you'll boldly follow my example, and, by the way, happy motoring!
3 Simple Tactics For A Client Conversion System Uncovered ECommerce Articles | May 19, 2008 One of the best time-saving strategies I've implemented is my client conversion system. You know the drill; a potential client comes along and emailscalls you asking about your services. You spend time responding Wholesale Golden Tate III Jersey , and then you never hear from them again! In this article I reveal three simple steps for creating your own client conversion system, so you only spend your time on the 'serious' clients.
Having a client conversion system in place is one of the best time-saving strategies I've implemented in my business. You know the drill; a potential client comes along and asks about your services. You spend time putting together information for them, perhaps even providing them with a detailed proposal, and then they simply vanish into thin air, never to be heard from again!
This is one area that's a huge time drain for solo service professionals, but one that is so important - you need paying clients so you have to spend time responding to them.
What if there was a way you could respond to clients yet at the same time not waste hours of your precious time on this activity only for it to result in never hearing from said client again?
Well, there is! And I'm going to share it with you in this article by giving you my three steps on how to create your own client conversion system.
Step One - Capture Their NameEmail Address
If a client comes along and they're not quite ready to work with you Wholesale Darius Slay Jr Jersey , you need to have a way of capturing their details on your website so that you don't lose touch with them - that way they'll get to know more about you and your services, and when they are ready to work with you, you'll be right there!
You do this by giving away a free taste of what it is you do. This could be a report, audio, mini ecourse, or some other type of freebie that is given away automatically in exchange for them giving you their name and email address. This is known as building your list. Once you have your list in place stay in touch with them regularly through publishing an ezine.
Step Two - Have A Defined Process For Working With New Clients
Look at what you currently do when you receive an emailphone call from a new client. Write down all the steps in that process, and come up with ways as to how it can be systemized.
For example:
* Do you find that potential clients are asking the same questions again and again? If so Wholesale Matthew Stafford Jersey , a page on your website that answers all of these questions would be a good choice. (Hint: this could also be your free taste on your website.)
* Do you require that all new clients have a telephone consultation with you beforehand to ensure that you are a good fit for one another? How can this process be streamlined?
* Or, you ask the potential client to fill in a post-call questionnaire?
List everything that you currently do and come up with a system for streamlining the whole process. You could also include elements that you would like to do but haven't yet implemented.
Step Three - Put Your Client Conversion System In Place
Now that you have documented the process for handling enquiries you need to put your system in place that will allow you to handle client enquiries in the most time-efficient manner.
This is the system I use and recommend, and one that will filter those enquiries for you:
* On your website tell clients what your process is for working with new clients, i.e. contact me to schedule your complimentary client consultation.
* Have a contact form on your website that client's can fill in when they're ready to schedule a complimentary call with you.